IS THERE A MINIMUM?
Yes, our minimum for any decoration service is $300 pre tax, delivery and pick up fees.
Our balloon garland Minimum is $200
CAN I PROVIDE MY OWN BALLOONS AND HAVE YOUR TEAM SET THEM UP?
NO! We use high quality balloons and can not guarantee the quality of the balloons nor the quantity of the balloons purchased will be enough to achieve the desired look.
ARE YOUR BALLOONS ENVIRONMENTALLY FRIENDLY?
Yes, Our latex balloons are 100% biodegradable. Foil and mylar balloons are not.
CAN I PROVIDE MY OWN BACKDROP?
We do offer several backdrop options however if you have your own we would need to see the backdrop in order to approve the design and sizing of the backdrop. You still will be charged a $50 rental fee for us to provide a stand.
HOW LONG DO THE BALLOONS LAST?
Our latex balloons can last for several weeks indoors. The lifespan of your balloons will depend on the environment of the space they are in as well as any touching or moving around of the balloons.
Outdoor set ups have many contributing factors that may cause the balloons to pop or deflate such as heat, sun exposer, wind, rain etc. We can not 100% guarantee the life span of the balloons after our delivery and set up.
For all outdoor events we recommend keeping the balloons in the shade and having a indoor backup option for placement. PLEASE KEEP SUMMER MONTHS in AZ in mind when requesting outdoor events ( June-august )
HOW CAN I BOOK?
Fill out our booking inquiry under the Get started tab, from there we will go over all the details for your event and help you get booked with us.
WHEN DO I NEED TO MAKE A BOOKING?
We recommend making a reservation 60-90 days in advanced. The more notice the better to guarantee your desired date, time and party accessories.
WHAT IS YOUR CHANGE/CANCELLATION POLICY?
Cancelation policy: We except cancelations up to 21 days before your event for a 75% refund of the paid amount. After 21 days we will be unable to issue a refund. Dates are transferable depending on our availability. a $50 fee will be applied. All add on accessory/personal items are final sale.
WHAT ARE YOUR PAYMENT POLICIES?
50% is due within 3 days of agreement on event details to secure your date, time and agreed amount. By submitting your payment you agree to our terms and conditions. The remaining 50% will be do 3 days before your scheduled event. A Credit card authorization form must be filed out for all rental items. You are responsible for all damage or lose, up to the items retailed price.
IS DELIVERY, SET UP AND PICK UP INCLUDED?
Delivery and installation fees start at $75 with in a 5mile radius of 85257 (scottsdale) or 85296 (Gilbert) Additional travel will apply beyond our 5miles radius. $25 for every 10miles. We service all over the Vally.
There is a $30 pick up fee. This fee is automatically added to all rental items and packages containing rental items. If you need or want us to come back for balloon clean up you can add on the pick up fee.
Is Tax included: No, tax will be calculated on your invoice and is not included in the website pricing.